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Contact Details

Please Note: In December 2014 Arthur Black was acquired by Brooks Forgings Ltd who shall continue to offer the same services to all new and existing customers.
 

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Brooks Forgings Ltd
Doulton Road
Cradley Heath
West Midlands
B64 5QJ

Telephone: 01384 563356
Fax: 01384 563357
www.brooksforgings.co.uk 

Business Hours

Monday - Friday

08.30 - 17.00

Please see contact us page for workshop hours.

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Policy

Visitors To Our Website

When someone visits www.arthurblack.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to ensure our site works efficiently and provides a positive web browsing experience for you. You indicate acceptance of these terms and conditions of service by using this website.

In accordance with changes in E.U. Law, you can read more about the cookies we use on this site and the options you have in choosing whether or not to allow them.

Privacy

As a user of the Arthur Black - General Smiths Limited web site, we take your privacy very seriously. The following explains everything you need to know about the personal data that you supply and we hold, how we use the data, and how you stand legally on our using information provided by you.

How to contact us

Workshop Address: Unit 32b Cradley Heath Factory Centre, Woods Lane, Cradley Heath, B64 7AG.

Telephone/Fax - 01384 671 434

Registered Office - 60 Somers Road, Malvern, Worcestershire, WR14 1JB.

Telephone/Fax: 01684 892 435

Mobile: 07843 289 316

By email

What do we collect?

The only data we collect is that provided by you on our Contact form. From time to time, we may also collect information on special input forms regarding any Special Offers or Promotions.

How do we use the data?

We need to know your name and e-mail address so that your enquiry can be actioned. We may ask for your telephone number so that we can contact you urgently if we require further information. Occasionally we may ask you to e-mail us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.

Site Tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to Arthur Black - General Smiths Limited. This software does not enable us to capture any personally identifying information.

Sharing your data

We do not share any data provided by you with anyone else. All data provided remains within the Arthur Black - General Smiths Limited database, and is not accessible to anyone other than our staff.

Changing data you provide

If at any time you need to change the data you provide us with, you can contact us by e-mail, telephone, fax or letter to correct the data you originally provided.

Opt-out clause

You can use the Arthur Black - General Smiths Limited web site without providing us with any personal information. Apart from any online services which might be offered from time to time, no details are mandatory and should you choose not to provide them, the quality of service will be unaffected.

Data Protection Act

Arthur Black - General Smiths Limited seeks to maintain standards and uphold good practice in accordance with the Data Protection Act 1998.

Accessibility

Arthur Black - General Smiths Limited is committed to providing a site that is easy to use and accessible for all. We appreciate the needs of all our users, including those with specific disabilities that may make it difficult to access information on our site. If you have a disability that makes it difficult for you to use our site, please take a moment to complete our online form to tell us your view of our website, and any changes we can make to help you better use it.

Copyright Information

The contents of this site remain, copyright © 2014 Arthur Black - General Smiths Limited. All other copyrights are acknowledged and remain those of the respective copyright holder.

Disclaimer

Except as expressly provided otherwise, all information, software, documentation, materials, services and publication are provided "as-is" without warranty of any kind and Arthur Black - General Smiths Limited hereby disclaims all warranties either expressed or implied, including but not limited to, implied warranties of merchantability or fitness for a particular purpose.

The website contains links to third-party sites which are not under the control of Arthur Black - General Smiths Limited and Arthur Black - General Smiths Limited is not responsible for the contents on any linked site or any link contained in a linked site, or any changes or updates to such sites.